Deliverect incident

Degraded performance on scheduled orders

Minor Resolved View vendor source →

Deliverect experienced a minor incident on December 7, 2021 affecting API, lasting 8h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:15 PM UTC
Resolved
Dec 08, 2021, 01:51 AM UTC
Duration
8h 36m
Detected by Pingoru
Dec 07, 2021, 05:15 PM UTC

Affected components

API

Update timeline

  1. investigating Dec 07, 2021, 06:08 PM UTC

    Some scheduled orders are getting delayed.

  2. investigating Dec 07, 2021, 06:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 07, 2021, 06:29 PM UTC

    We have identified the issue with our partners who are working to resolve the issue as soon as possible. We are applying a fix on our side to reduce the impact.

  4. monitoring Dec 07, 2021, 06:36 PM UTC

    A fix has been implemented and our systems got back to normal. We will keep monitoring its behavior.

  5. resolved Dec 08, 2021, 01:51 AM UTC

    This incident has been resolved.