Deliverect incident

Service Unavailability

Critical Resolved View vendor source →

Deliverect experienced a critical incident on April 11, 2022 affecting API, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2022, 01:45 PM UTC
Resolved
Apr 11, 2022, 01:54 PM UTC
Duration
8m
Detected by Pingoru
Apr 11, 2022, 01:45 PM UTC

Affected components

API

Update timeline

  1. identified Apr 11, 2022, 01:45 PM UTC

    Requests are not correctly arriving at the destination we are actively investigating and setting all efforts to quickly resolve it.

  2. identified Apr 11, 2022, 01:47 PM UTC

    Some of our services were unstable between 13h03 to 13h12 (UTC).

  3. monitoring Apr 11, 2022, 01:50 PM UTC

    We already implemented a fix and services are back up. We'll keep monitoring.

  4. resolved Apr 11, 2022, 01:54 PM UTC

    This incident has been resolved. All services are back to normal. The impact was limited to requests between 13h03 to 13h12 (UTC)