Deliverect incident

Service instability

Minor Resolved View vendor source →

Deliverect experienced a minor incident on May 4, 2022 affecting API, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2022, 04:40 PM UTC
Resolved
May 04, 2022, 09:24 PM UTC
Duration
4h 43m
Detected by Pingoru
May 04, 2022, 04:40 PM UTC

Affected components

API

Update timeline

  1. investigating May 04, 2022, 07:21 PM UTC

    Deliverect is investigating delays regarding order processing

  2. identified May 04, 2022, 07:32 PM UTC

    The issue has been identified and a fix is being implemented. We experienced degraded performance between 18:40 and 18:48 UTC.

  3. monitoring May 04, 2022, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved May 04, 2022, 09:24 PM UTC

    This incident has been resolved.