Deliverect incident

DMA delayed notifications

Minor Resolved View vendor source →

Deliverect experienced a minor incident on May 18, 2022 affecting Deliverect Manager App, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2022, 03:06 PM UTC
Resolved
May 18, 2022, 04:56 PM UTC
Duration
1h 49m
Detected by Pingoru
May 18, 2022, 03:06 PM UTC

Affected components

Deliverect Manager App

Update timeline

  1. identified May 18, 2022, 03:06 PM UTC

    A restricted number of DMA customers might have faced delayed notifications on the DMA between 16:52 and 16:56 UTC+2 time

  2. monitoring May 18, 2022, 03:07 PM UTC

    We identified the issue and re-triggered all notifications to the DMA. The service should be back to normal. We'll keep monitoring.

  3. resolved May 18, 2022, 04:56 PM UTC

    This incident has been resolved. DMA notifications have been restored to normal.