Deliverect incident

Degraded performance

Minor Resolved View vendor source →

Deliverect experienced a minor incident on October 19, 2022 affecting API and Deliverect Manager App and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2022, 08:30 AM UTC
Resolved
Oct 19, 2022, 09:50 AM UTC
Duration
1h 19m
Detected by Pingoru
Oct 19, 2022, 08:30 AM UTC

Affected components

APIDeliverect Manager AppManagement Portal

Update timeline

  1. investigating Oct 19, 2022, 09:34 AM UTC

    We have identified a performance issue causing slowness for some frontend users. As a workaround, users can do a hard refresh.

  2. monitoring Oct 19, 2022, 09:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2022, 09:50 AM UTC

    This incident has been resolved. Users may have experienced slowness and duplicate orders from 10:30 to 10:58 UTC+2