Deliverect incident

Degraded performance for DMA and KDS solutions

Minor Resolved View vendor source →

Deliverect experienced a minor incident on July 28, 2023 affecting Deliverect Manager App, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 12:44 PM UTC
Resolved
Jul 31, 2023, 09:17 AM UTC
Duration
2d 20h
Detected by Pingoru
Jul 28, 2023, 12:44 PM UTC

Affected components

Deliverect Manager App

Update timeline

  1. monitoring Jul 28, 2023, 12:44 PM UTC

    Starting at 10:28 (UTC+0), we faced potential delays over a period of 45min. All orders were eventually processed and the incident has been addressed and fixed.

  2. monitoring Jul 28, 2023, 12:44 PM UTC

    We are monitoring the fix that was applied, and are implementing changes to avoid this from occurring in the future.

  3. monitoring Jul 28, 2023, 12:45 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 31, 2023, 09:17 AM UTC

    This incident has been resolved.