Deliverect incident

Slow order processing

Major Resolved View vendor source →

Deliverect experienced a major incident on August 24, 2023 affecting API and Deliverect Manager App, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 05:35 AM UTC
Resolved
Aug 24, 2023, 09:00 AM UTC
Duration
3h 25m
Detected by Pingoru
Aug 24, 2023, 05:35 AM UTC

Affected components

APIDeliverect Manager App

Update timeline

  1. investigating Aug 24, 2023, 07:46 AM UTC

    We are currently investigating this issue.

  2. identified Aug 24, 2023, 07:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 24, 2023, 08:32 AM UTC

    A fix has been implemented and we are monitoring the results

  4. monitoring Aug 24, 2023, 08:33 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 24, 2023, 09:30 AM UTC

    This incident has been resolved.