Deliverect experienced a minor incident on October 4, 2023 affecting API, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Oct 04, 2023, 05:15 PM UTC
We are currently investigating this issue.
- identified Oct 04, 2023, 05:42 PM UTC
We experienced order processing delays, but we can confirm that now all processing activities are back to normal. As a way to improve order processing performance, the menu-push feature has been paused until we have further information about its impact on the order flow.
- monitoring Oct 04, 2023, 07:11 PM UTC
We've identified the cause of the incident and applied a fix for it. We'll keep monitoring.
- resolved Oct 05, 2023, 08:53 AM UTC
This incident has been resolved.