Deliverect incident

Outage Due to Cloud Provider Issue

Major Resolved View vendor source →

Deliverect experienced a major incident on June 12, 2025 affecting API and Deliverect Manager App and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:20 PM UTC
Resolved
Jun 12, 2025, 09:40 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 12, 2025, 06:20 PM UTC

Affected components

APIDeliverect Manager AppManagement PortalClick & Collect

Update timeline

  1. investigating Jun 12, 2025, 06:30 PM UTC

    We are currently experiencing a service outage due to an incident with our cloud provider. This disruption is impacting multiple systems, and our team is actively working to assess the situation and restore services as quickly as possible

  2. monitoring Jun 12, 2025, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2025, 09:40 PM UTC

    This incident has been resolved.