Deliverect experienced a critical incident on December 5, 2025 affecting API and Deliverect Manager App and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
APIDeliverect Manager AppManagement PortalClick & CollectPulseCatalog PushQuestDispatch
Update timeline
- investigating Dec 05, 2025, 09:09 AM UTC
We are currently investigating a major, global outage reported by our cloud provider, Cloudflare. This outage is affecting their network infrastructure, which is severely impact the availability, performance, and accessibility of some of our products and services.
- monitoring Dec 05, 2025, 09:15 AM UTC
A fix has been implemented by Cloudflare and our systems are recovering, we are monitoring closely.
- resolved Dec 05, 2025, 09:20 AM UTC
The incident has been resolved and our services and products are fully operational again.