Degreed experienced a minor incident on November 25, 2025 affecting Degreed Web, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2025, 02:27 PM UTC
We are currently investigating reports of slow search response times and inconsistent search results. Our engineering team is actively working to identify the root cause. We will provide updates as we learn more.
- monitoring Nov 25, 2025, 04:34 PM UTC
Search performance continues to improve. Response times are faster and results are returning more consistently as we continue our remediation efforts.
- monitoring Nov 25, 2025, 05:43 PM UTC
Search performance has substantially improved - queries are responding faster and more consistently than earlier today. The team is actively investigating the root cause to fully restore normal operations
- resolved Nov 25, 2025, 07:19 PM UTC
We have resolved the issue affecting search performance. Response times and result consistency have returned to normal. We continue to monitor closely for any anomalies to ensure full stability.