Degreed experienced a notice incident on July 30, 2024 affecting Degreed Web and Degreed Web and 1 more component, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Degreed WebDegreed WebDegreed WebAPI ServiceAPI ServiceFTP PortalAPI ServiceFTP PortalFTP PortalAcademies (ACM)
Update timeline
- investigating Jul 30, 2024, 01:25 PM UTC
At approximately 12:50 UTC we started to receive reports of connection failures to Degreed from users in Europe. We are monitoring an Azure incident and will provide updates as we learn more. https://azure.status.microsoft
- investigating Jul 30, 2024, 01:27 PM UTC
We are continuing to investigate this issue.
- investigating Jul 30, 2024, 01:43 PM UTC
Updating affected components to include the Canada data center
- investigating Jul 30, 2024, 02:34 PM UTC
We are seeing expected request volume and connectivity from Europe, indicating that networking conditions are improving. We are continuing to monitor.
- resolved Jul 30, 2024, 04:21 PM UTC
This incident has been resolved.