Degreed incident

Login Issues

Major Resolved View vendor source →

Degreed experienced a major incident on August 12, 2024 affecting Degreed Web, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 08:51 PM UTC
Resolved
Aug 13, 2024, 12:37 AM UTC
Duration
3h 46m
Detected by Pingoru
Aug 12, 2024, 08:51 PM UTC

Affected components

Degreed Web

Update timeline

  1. investigating Aug 12, 2024, 08:51 PM UTC

    We are currently experiencing an issue which is effecting SSO Logins in our Canada Region, we are currently investigating and are working to resolve this issue as soon as possible.

  2. investigating Aug 12, 2024, 09:28 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 12, 2024, 09:29 PM UTC

    We are currently experiencing an issue which is effecting SSO Logins in our Canada Region, we are currently investigating and are working to resolve this issue as soon as possible.

  4. investigating Aug 12, 2024, 11:24 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Aug 12, 2024, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 13, 2024, 12:37 AM UTC

    Degreed is now operating normally.