Degreed experienced a major incident on December 26, 2024 affecting Degreed Web and API Service and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Degreed WebAPI ServiceFTP Portal
Update timeline
- identified Dec 26, 2024, 08:01 PM UTC
We are currently investigating and monitoring an issue with our US Region of Degreed, this is currently suspected to be related to an Ongoing Azure Service outage in South Central US.
- identified Dec 26, 2024, 09:58 PM UTC
Some upstream services are starting to restore, we will keep this incident up to date as we progress.
- monitoring Dec 26, 2024, 11:10 PM UTC
Services have been restored and we are monitoring the service health of the system.
- resolved Dec 26, 2024, 11:15 PM UTC
This incident has been resolved.