Deft experienced a notice incident on September 14, 2016, lasting 7h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 14, 2016, 07:36 AM UTC
Due to multiple reports related to performance issues via Telia, we have moved traffic away to mitigate any issues. We are reaching out to the Telia NOC to get further details.
- identified Sep 14, 2016, 08:12 AM UTC
Telia reports they are seeing packet loss on routers in New York and Los Angeles at the moment due to a major transmission outage in the US. We will provide additional details when they are available. We are routing around Telia at this time and all connectivity should be optimal.
- resolved Sep 14, 2016, 03:19 PM UTC
We have normalized peering with Telia at this time, but at a reduced traffic level. The ServerCentral NOC continues to closely monitor.