Deft experienced a minor incident on November 27, 2016, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 27, 2016, 02:51 PM UTC
We have discovered an issue which disassociated some customer contacts from their company, limiting access for some customer contacts to our portal. We are working on re-assocating these contacts now.
- monitoring Nov 27, 2016, 06:07 PM UTC
We have corrected the user associations and continue to review the incident to confirm there are no other problems.
- resolved Nov 28, 2016, 04:09 PM UTC
This incident has been resolved.