Deft experienced a notice incident on November 6, 2017, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 06, 2017, 06:19 PM UTC
We are investigating reports of latency on our Network
- identified Nov 06, 2017, 06:26 PM UTC
ServerCentral has identified an issue with Comcast, and is working with them to resolve. We are working to reroute the affected traffic.
- identified Nov 06, 2017, 06:53 PM UTC
ServerCentral has removed the affected routes from this issue, and traffic should begin flowing normally to Comcast at this time.
- monitoring Nov 06, 2017, 07:02 PM UTC
ServerCentral is now blocking Comcast routes that were leaked from Level3 to NTT. Level3 is still leaking these routes, which may be causing congestion on Level3's network.
- resolved Nov 06, 2017, 07:24 PM UTC
Level3 has stopped leaking Comcast routes to NTT.