Deft incident

Chicago 350 Cermak Core Router Process Bounced

Notice Resolved View vendor source →

Deft experienced a notice incident on February 22, 2018, lasting 15h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2018, 12:08 AM UTC
Resolved
Feb 22, 2018, 03:39 PM UTC
Duration
15h 30m
Detected by Pingoru
Feb 22, 2018, 12:08 AM UTC

Update timeline

  1. investigating Feb 22, 2018, 12:08 AM UTC

    We saw the routing process on one of our two Core Routers in 350 Cermak bounce at 23:56 UTC today. We are investigating the event with our vendor.

  2. monitoring Feb 22, 2018, 12:20 AM UTC

    We are placing the affected devices under a configuration freeze until such time as our consultation with our vendor reaches a positive conclusion.

  3. monitoring Feb 22, 2018, 12:22 AM UTC

    Senior Network Engineering continues to monitor the situation closely.

  4. resolved Feb 22, 2018, 03:39 PM UTC

    Efforts continue in working with our vendor to determine the root cause of the incident.