Deft experienced a notice incident on June 23, 2016, lasting 10h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 23, 2016, 03:17 PM UTC
Our monitoring system has detected performance issues inside Telia's network, and we have proactively lowered the preference of their customer routes to mitigate performance issues. Update at 13:00 CDT
- identified Jun 23, 2016, 03:48 PM UTC
Telia has informed us they are having a major outage involving multiple backbone link failures involving a fiber cut. We have disabled our connections to Telia until we receive an all clear from them. Next update at 15:00 CDT
- monitoring Jun 23, 2016, 07:21 PM UTC
Telia has notified us they have isolated at least one fiber cut in the Phoenix AZ area and are dispatching a fiber crew. Next update at 17:00 CDT
- monitoring Jun 23, 2016, 10:03 PM UTC
Telia has notified us that technicians are on site and troubleshooting. ServerCentral will keep our links to Telia disabled until we have received an all clear from them. Next update at 19:00 CDT
- resolved Jun 24, 2016, 01:22 AM UTC
Telia has notified us that service is restored. All services are normalized and optimal at this time..