Deft experienced a notice incident on July 18, 2016, lasting 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 18, 2016, 06:05 PM UTC
An issue is currently preventing outside parties from dialing direct DIDs for users at ServerCentral. This is affecting attempts to call individual employees but does not affect our support or main office numbers. Our team is working to restore the DID dialing now for end-users and should have services running again. ETA is 30 minutes.
- resolved Jul 18, 2016, 06:31 PM UTC
This issue has been resolved, all phone services are fully restored.