Deft incident

Network Connectivity - Degraded - ORD6

Minor Resolved View vendor source →

Deft experienced a minor incident on October 12, 2016, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2016, 03:10 AM UTC
Resolved
Oct 12, 2016, 03:46 AM UTC
Duration
35m
Detected by Pingoru
Oct 12, 2016, 03:10 AM UTC

Update timeline

  1. investigating Oct 12, 2016, 03:10 AM UTC

    ServerCentral Network Engineering has been alerted to an issue on AR3.ORD6 and AR4.ORD6.

  2. identified Oct 12, 2016, 03:16 AM UTC

    Network Engineering has located issues on a 1g copper card in slot 11 of ar4.ord6. Affected customers have been alerted. The Card will be restarted and customers on this card will see a loss of redundancy for a few minutes during the card reboot.

  3. resolved Oct 12, 2016, 03:46 AM UTC

    This incident has been resolved.