Deft incident

350 Cermak Fiber Riser, Loss of Redundancy

Notice Resolved View vendor source →

Deft experienced a notice incident on March 2, 2018, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2018, 12:08 PM UTC
Resolved
Mar 02, 2018, 02:14 PM UTC
Duration
2h 6m
Detected by Pingoru
Mar 02, 2018, 12:08 PM UTC

Update timeline

  1. identified Mar 02, 2018, 12:08 PM UTC

    ServerCentral has disabled a segment of our DWDM system on riser fiber between Floors 1 and 5 at 350 E Cermak. No customer capacity has been affected, but we have lost some redundancy within the building. We expect to have it repaired shortly.

  2. resolved Mar 02, 2018, 02:14 PM UTC

    Repairs are complete on our DWDM system, and we are back to normal.