Deft incident

Packet Loss on Enterprise Cloud ORD6

Minor Resolved View vendor source →

Deft experienced a minor incident on December 15, 2018, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2018, 03:39 AM UTC
Resolved
Dec 15, 2018, 04:00 AM UTC
Duration
20m
Detected by Pingoru
Dec 15, 2018, 03:39 AM UTC

Update timeline

  1. investigating Dec 15, 2018, 03:39 AM UTC

    ServerCentral Turing Group is exploring a higher than usual amount of bandwidth entering our network. Some customers may experience slower than normal network response times. We are currently investigating this issue.

  2. resolved Dec 15, 2018, 04:00 AM UTC

    This issue was narrowed down to an incorrect configuration applied earlier this evening and has been resolved.