Deft incident

Increased Latency

Major Resolved View vendor source →

Deft experienced a major incident on December 20, 2018, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2018, 04:43 PM UTC
Resolved
Dec 20, 2018, 04:55 PM UTC
Duration
11m
Detected by Pingoru
Dec 20, 2018, 04:43 PM UTC

Update timeline

  1. investigating Dec 20, 2018, 04:43 PM UTC

    ServerCentral Managed Services staff are investigating reports of increased storage latency affected Enterprise Cloud ORD.

  2. investigating Dec 20, 2018, 04:43 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 20, 2018, 04:55 PM UTC

    Storage latency has returned to normal levels. Enterprise Cloud is operating normally at this time.