Deft incident

Managed Object Storage Degredation

Notice Resolved View vendor source →

Deft experienced a notice incident on June 20, 2024 affecting Chicago and Virginia, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 04:44 PM UTC
Resolved
Jun 24, 2024, 03:50 PM UTC
Duration
3d 23h
Detected by Pingoru
Jun 20, 2024, 04:44 PM UTC

Affected components

ChicagoVirginia

Update timeline

  1. investigating Jun 20, 2024, 03:33 PM UTC

    Engineers are currently investigating an issue with our Managed Object Storage.

  2. investigating Jun 20, 2024, 04:44 PM UTC

    We have isolated the issue to our Chicago Managed Object Storage environment

  3. identified Jun 20, 2024, 05:43 PM UTC

    Engineers are implementing a workaround and will continue to test resolution of the issue.

  4. monitoring Jun 20, 2024, 09:23 PM UTC

    We have applied a vendor-suggested fix that appears to have mitigated the issues. We will continue to monitor and test to validate resolution.

  5. resolved Aug 21, 2024, 03:50 PM UTC

    This incident has been resolved.