Deft incident

Internal Network Transit Event

Major Resolved View vendor source →

Deft experienced a major incident on April 1, 2025 affecting Chicago, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 02:51 AM UTC
Resolved
Apr 01, 2025, 03:05 AM UTC
Duration
14m
Detected by Pingoru
Apr 01, 2025, 02:51 AM UTC

Affected components

Chicago

Update timeline

  1. identified Apr 01, 2025, 02:51 AM UTC

    Limited degraded network performance for select customers with wave circuit transit between Elk Grove Village (DF-CH1 - Digital Realty Trust CH1), and Chicago 350 Cermak (EQ-CH1).

  2. resolved Apr 01, 2025, 03:05 AM UTC

    Waveserver pair between ORD1 and ORD6 was restored to service after a cold boot of the appliances. Traffic is now being passed properly once again.