Deepwatch incident

Elevated Service Now Errors

Critical Resolved View vendor source →

Deepwatch experienced a critical incident on October 15, 2020 affecting ServiceNow, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2020, 06:35 PM UTC
Resolved
Oct 15, 2020, 07:41 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 15, 2020, 06:35 PM UTC

Affected components

ServiceNow

Update timeline

  1. investigating Oct 15, 2020, 06:35 PM UTC

    We're experiencing an elevated level of Service Now errors and are currently looking into the issue.

  2. monitoring Oct 15, 2020, 06:54 PM UTC

    The issue has been resolved and we are monitoring Service Now status.

  3. resolved Oct 15, 2020, 07:41 PM UTC

    This incident has been resolved.