Deepwatch experienced a minor incident on February 9, 2022 affecting Secure Access Cloud, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Secure Access Cloud
Update timeline
- identified Feb 09, 2022, 08:21 PM UTC
Deepwatch is aware of increased user errors when accessing Splunk via Secure Access Cloud. Engineers are engaged and working towards a resolution.
- identified Feb 09, 2022, 08:29 PM UTC
Deepwatch engineers have identified the issue and are applying remediation.
- monitoring Feb 09, 2022, 08:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2022, 09:31 PM UTC
This incident has been resolved. Please report any issues to your Deepwatch Squad. Thank you for your patience.