Deepwatch incident

Portal outage

Critical Resolved View vendor source →

Deepwatch experienced a critical incident on June 13, 2023 affecting Deepwatch Portal, lasting 17h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:14 PM UTC
Resolved
Jun 14, 2023, 01:35 PM UTC
Duration
17h 21m
Detected by Pingoru
Jun 13, 2023, 08:14 PM UTC

Affected components

Deepwatch Portal

Update timeline

  1. identified Jun 13, 2023, 08:14 PM UTC

    We are experiencing an unexpected outage due to a 3rd party dependency issue. We are keeping a close watch and will have the portal back up as soon as possible. thank you for your patience

  2. identified Jun 14, 2023, 01:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 14, 2023, 01:35 PM UTC

    This incident has been resolved.