DeepSeek incident

【已解决】DeepSeek 网页/APP 性能异常（[Resolved]DeepSeek Web/APP Service Performance Agnormal）

Critical Resolved View vendor source →

DeepSeek experienced a critical incident on March 29, 2026 affecting 网页对话服务 (Web Chat Service), lasting 10h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2026, 04:20 PM UTC
Resolved
Mar 30, 2026, 02:33 AM UTC
Duration
10h 13m
Detected by Pingoru
Mar 29, 2026, 04:20 PM UTC

Affected components

网页对话服务 (Web Chat Service)

Update timeline

  1. investigating Mar 29, 2026, 04:20 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 29, 2026, 04:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 29, 2026, 05:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Mar 29, 2026, 06:16 PM UTC

    We are currently investigating this issue.

  5. monitoring Mar 30, 2026, 01:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 30, 2026, 02:33 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 30, 2026, 02:33 AM UTC

    This incident has been resolved.