Deel had 3 outages in the last 2 years totaling 1h 5m of downtime — averaging 0.1 incidents per month.
There were 3 Deel outages since July 21, 2025 totaling 1h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
A spike in requests to our AI service after a new feature release caused unresponsiveness. Document upload processing, contract generation, worker classification, SOW generation, visa eligibility checks and petition generation may have been temporarily affected. Engineers are evaluating solutions to prevent future issues.
A planned maintenance on certain parts of our frontend had unforeseen adverse effects, causing users to encounter a “Your country is blocked!” error message while accessing the platform for a few minutes.
The services powering Deel IT were unavailable for a few minutes. Our engineering teams are investigating.