Decisions incident

Issues with using Decisions in Word and Outlook - Add-in

Minor Resolved View vendor source →

Decisions experienced a minor incident on October 21, 2024 affecting Decisions for Microsoft 365, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 07:51 AM UTC
Resolved
Oct 21, 2024, 11:00 AM UTC
Duration
3h 8m
Detected by Pingoru
Oct 21, 2024, 07:51 AM UTC

Affected components

Decisions for Microsoft 365

Update timeline

  1. identified Oct 21, 2024, 07:51 AM UTC

    We have identified an issue with the Decisions Word and Outlook add-in and are working on releasing a fix to address the problem

  2. monitoring Oct 21, 2024, 08:19 AM UTC

    A fix has been deployed and initial data suggest it resolves the core issue. We are monitoring.

  3. resolved Oct 21, 2024, 11:00 AM UTC

    This incident has been resolved.