Dealfront incident

Incident with Datacare

Critical Resolved View vendor source →

Dealfront experienced a critical incident on August 24, 2023 affecting Datacare, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 08:00 AM UTC
Resolved
Aug 28, 2023, 09:20 AM UTC
Duration
4d 1h
Detected by Pingoru
Aug 24, 2023, 08:00 AM UTC

Affected components

Datacare

Update timeline

  1. investigating Aug 24, 2023, 09:50 AM UTC

    The Datacare product is not available at the moment due to an internal service outage. We are working on a fix to restore the service as soon as possible.

  2. identified Aug 24, 2023, 11:30 AM UTC

    We are working on a fix to restore the service as soon as possible.

  3. resolved Aug 28, 2023, 09:20 AM UTC

    This incident has been resolved.