Dealfront incident

Echobot API matching outage

Major Resolved View vendor source →

Dealfront experienced a major incident on August 24, 2023 affecting Echobot API, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 08:30 AM UTC
Resolved
Aug 28, 2023, 09:20 AM UTC
Duration
4d
Detected by Pingoru
Aug 24, 2023, 08:30 AM UTC

Affected components

Echobot API

Update timeline

  1. identified Aug 24, 2023, 11:32 AM UTC

    The Echobot API matching endpoints (match and match2) are not currently available due to an internal service outage. We are working to bring them back as soon as possible.

  2. resolved Aug 28, 2023, 09:20 AM UTC

    This incident has been resolved.