Dealfront incident

Degraded performance in Leadfeeder and delay showing new visits from companies

Minor Resolved View vendor source →

Dealfront experienced a minor incident on September 12, 2025 affecting Leadfeeder and Tracker, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 07:00 PM UTC
Resolved
Sep 13, 2025, 07:27 PM UTC
Duration
1d
Detected by Pingoru
Sep 12, 2025, 07:00 PM UTC

Affected components

LeadfeederTracker

Update timeline

  1. investigating Sep 12, 2025, 08:25 AM UTC

    We are experiencing degraded performance in Leadfeeder, and a delay showing new visits from companies

  2. monitoring Sep 12, 2025, 11:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 12, 2025, 08:52 PM UTC

    We are are still observing delays showing Leads and visits in Leadfeeder. We are working to remediate the situation

  4. monitoring Sep 12, 2025, 08:53 PM UTC

    We are continuing to monitor for any further issues.

  5. identified Sep 13, 2025, 06:24 AM UTC

    We have identified the root cause and continue to work to remediate the issue

  6. monitoring Sep 13, 2025, 02:00 PM UTC

    Leadfeeder is operating normally. New leads and visits are appearing normally in Leadfeeder's timeline. There are still some delays for Website traffic from the past 24 hours, which should recover during the next hours.

  7. resolved Sep 13, 2025, 07:27 PM UTC

    Leadfeeder and the tracker are operating normally. The delay showing new Leads and Visits have been resolved.