Dealfront incident

Issues with Echobot API and Monitoring

Major Resolved View vendor source →

Dealfront experienced a major incident on January 5, 2026 affecting Echobot API and Echobot Monitoring, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 08:27 AM UTC
Resolved
Jan 05, 2026, 10:45 AM UTC
Duration
2h 18m
Detected by Pingoru
Jan 05, 2026, 08:27 AM UTC

Affected components

Echobot APIEchobot Monitoring

Update timeline

  1. investigating Jan 05, 2026, 08:27 AM UTC

    We are are investigating an issue with Echobot API

  2. investigating Jan 05, 2026, 08:43 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 05, 2026, 08:43 AM UTC

    We are are investigating an issue with Echobot API and Monitoring

  4. identified Jan 05, 2026, 10:18 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 05, 2026, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jan 05, 2026, 10:34 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jan 05, 2026, 10:45 AM UTC

    This incident has been resolved.