Dealfront incident

Datacare matching is not working

Minor Resolved View vendor source →

Dealfront experienced a minor incident on July 2, 2024 affecting Datacare, lasting 22h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 08:50 AM UTC
Resolved
Jul 03, 2024, 07:33 AM UTC
Duration
22h 43m
Detected by Pingoru
Jul 02, 2024, 08:50 AM UTC

Affected components

Datacare

Update timeline

  1. investigating Jul 02, 2024, 08:50 AM UTC

    The Datacare matching is experiencing degraded performance. We are investigating and a fix should be expected soon.

  2. investigating Jul 02, 2024, 12:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2024, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 03, 2024, 07:33 AM UTC

    This incident has been resolved.