Dead Man's Snitch incident

Snitch Processing Delays

Notice Resolved View vendor source →

Dead Man's Snitch experienced a notice incident on February 27, 2015, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2015, 11:17 PM UTC
Resolved
Feb 28, 2015, 05:21 AM UTC
Duration
6h 3m
Detected by Pingoru
Feb 27, 2015, 11:17 PM UTC

Update timeline

  1. identified Feb 27, 2015, 11:17 PM UTC

    We are investigating snitch delays, you may receive false down reports while we continue investigating, especially for the 22:00-23:00 UTC period.

  2. identified Feb 28, 2015, 02:37 AM UTC

    We have identified the cause of the processing delays and are working through our options for addressing it. Systems are stable and we are monitoring them closely for any hiccups.

  3. resolved Feb 28, 2015, 05:21 AM UTC

    We have deployed a fix that will ensure that our check-in processing system that will ensure we have capacity when the same issue occurs again. While this fixes the immediate issue we are working to further improve the reliability of our processor.