Dead Man's Snitch incident

False Alerts Due to Delayed Snitch Processing

Notice Resolved View vendor source →

Dead Man's Snitch experienced a notice incident on March 18, 2015, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2015, 09:32 AM UTC
Resolved
Mar 18, 2015, 10:09 AM UTC
Duration
36m
Detected by Pingoru
Mar 18, 2015, 09:32 AM UTC

Update timeline

  1. monitoring Mar 18, 2015, 09:32 AM UTC

    Processing of check-in data was delayed from 6:45AM UTC and lasting until 8:50AM UTC due to issues with our database provider. We did not lose any check-in data but we sent a number of false alerts for customers with 15 minute, 30 minute, and hourly snitches. The issue has been resolved and our processing times have returned to normal.

  2. resolved Mar 18, 2015, 10:09 AM UTC

    This incident has been resolved.