Dead Man's Snitch incident

Delayed Check-In Processing

Minor Resolved View vendor source →

Dead Man's Snitch experienced a minor incident on November 20, 2018 affecting Snitch Check-in Processing, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2018, 02:07 PM UTC
Resolved
Nov 20, 2018, 02:56 PM UTC
Duration
48m
Detected by Pingoru
Nov 20, 2018, 02:07 PM UTC

Affected components

Snitch Check-in Processing

Update timeline

  1. investigating Nov 20, 2018, 02:07 PM UTC

    We are investigating false alerts caused by check-ins not being processed. No check-ins were lost and we're in the process of catching up on any that were delayed.

  2. investigating Nov 20, 2018, 02:54 PM UTC

    All pending check-ins have been processed and the system appears to be stable. We are really sorry for any false alerts and the stress and confusion they may have caused. We are working on ways to make sure issues like this can't happen again.

  3. resolved Nov 20, 2018, 02:56 PM UTC

    This incident has been resolved.