Dead Man's Snitch incident

Issues with Email Check-Ins

Minor Resolved View vendor source →

Dead Man's Snitch experienced a minor incident on August 19, 2016, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2016, 05:29 PM UTC
Resolved
Aug 19, 2016, 08:42 PM UTC
Duration
3h 13m
Detected by Pingoru
Aug 19, 2016, 05:29 PM UTC

Update timeline

  1. investigating Aug 19, 2016, 05:29 PM UTC

    We are currently receiving fewer check-ins via email than expected and are looking into what is causing the issue. We will update soon with more information.

  2. identified Aug 19, 2016, 07:30 PM UTC

    Our check-in processing queue is currently having load issues and we are working to get caught up. The issues have begun to bleed over into all check-in processing and we are working to get the system stable as soon as possible.

  3. monitoring Aug 19, 2016, 08:03 PM UTC

    Check-in processing has caught up and appears to be stable. We are actively monitoring the system to quickly address issues should they happen again today.

  4. resolved Aug 19, 2016, 08:42 PM UTC

    This incident has been resolved.