[US Cell 2 AWS] Scheduled Job Run Cancellations

Update timeline

1. identified Feb 22, 2026, 12:09 AM UTC

   Status: Identified We have identified an issue with Scheduled Jobs in the US Cell 2 AWS environment, resulting in run cancellations with the following error: "This run timed out after 10 minutes of inactivity." A fix is actively being implemented, and we will provide an update as soon as more information becomes available. Affected components Scheduled Jobs (US Cell 2 AWS) (Degraded performance)

2. monitoring Feb 22, 2026, 12:15 AM UTC

   Status: Monitoring We have deployed a fix for Scheduled Jobs in the US Cell 2 AWS environment that was causing run cancellations. Scheduled Jobs have returned to their normal state and we are continuing to monitor. Affected components Scheduled Jobs (US Cell 2 AWS) (Operational)

3. resolved Feb 22, 2026, 02:07 AM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally. An issue with Scheduled Jobs in the US Cell 2 AWS environment resulted in run cancellations. We have put measures in place to prevent a recurrence and Scheduled Jobs have returned to normal. Please contact Support via email [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Scheduled Jobs (US Cell 2 AWS) (Operational)