[US Cell 1 AZURE] Azure US MC is down

Update timeline

1. investigating Mar 27, 2026, 11:22 AM UTC

   Status: Investigating We are currently investigating an issue affecting dbt Cloud on Azure US multi-cell environment, where users are unable to access the platform or experience service unavailability. Our team is actively working to identify the root cause and restore full functionality. We will provide an update shortly. Affected components dbt Copilot (US Cell 1 AZURE) (Full outage) dbt platform CLI (US Cell 1 AZURE) (Full outage) Web Application (US Cell 1 AZURE) (Full outage) IDE (US Cell 1 AZURE) (Full outage) Scheduled Jobs (US Cell 1 AZURE) (Full outage) Admin API (US Cell 1 AZURE) (Full outage) Metadata API (US Cell 1 AZURE) (Full outage) Metadata Ingestion (US Cell 1 AZURE) (Full outage)

2. monitoring Mar 27, 2026, 01:01 PM UTC

   Status: Monitoring We have identified and addressed the root cause of this incident. The issue originated from a routine vertical scaling operation on the Azure US multi-cell database that failed silently due to Azure capacity constraints. After direct intervention to restore the server, dbt has been brought back online across all affected components as of 7:43 AM EST. We are actively monitoring the environment to confirm full stability before resolving this incident. We appreciate your patience and will provide a final update shortly. Affected components Metadata Ingestion (US Cell 1 AZURE) (Degraded performance) dbt Copilot (US Cell 1 AZURE) (Degraded performance) dbt platform CLI (US Cell 1 AZURE) (Degraded performance) Web Application (US Cell 1 AZURE) (Degraded performance) IDE (US Cell 1 AZURE) (Degraded performance) Scheduled Jobs (US Cell 1 AZURE) (Degraded performance) Admin API (US Cell 1 AZURE) (Degraded performance) Metadata API (US Cell 1 AZURE) (Degraded performance)

3. resolved Mar 27, 2026, 02:08 PM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally as of 7:43am Eastern. Between 5:56am Eastern and 7:43am Eastern, an issue with the internal database server resulted in users on the dbt Azure US Multi-Cell environment being unable to access the platform or experiencing service unavailability, Affected components IDE (US Cell 1 AZURE) (Operational) Scheduled Jobs (US Cell 1 AZURE) (Operational) Admin API (US Cell 1 AZURE) (Operational) Metadata API (US Cell 1 AZURE) (Operational) Metadata Ingestion (US Cell 1 AZURE) (Operational) dbt Copilot (US Cell 1 AZURE) (Operational) dbt platform CLI (US Cell 1 AZURE) (Operational) Web Application (US Cell 1 AZURE) (Operational)