[US Cell 1 AWS] FlightSQL authentication error on Semantic Layer failing with working service token

Update timeline

1. monitoring Apr 23, 2026, 11:59 PM UTC

   Status: Monitoring We have deployed a fix for the Semantic Layer that was causing service token authentication failures. The Semantic Layer has returned to its normal state and we are continuing to monitor. Affected components Semantic Layer API (US Cell 1 AWS) (Degraded performance)

2. resolved Apr 24, 2026, 12:04 AM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally as of 12:31 PM Eastern. Between 10:42 AM Eastern and 12:24 PM Eastern an issue with the Semantic Layer resulted in service token authentication failures . We have put measures in place to prevent a recurrence and the Semantic Layer has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Semantic Layer API (US Cell 1 AWS) (Operational)