[US AWS] dbt cloud is unreachable - 502 bad gateway on US MT

Update timeline

1. investigating Apr 09, 2026, 10:39 AM UTC

   Status: Investigating We're investigating an issue with dbt Cloud that is causing 502 Bad Gateway errors, failed dbt runs, and inability to access the dbt Cloud application, CLI, Semantic Layer, and AI features. This is impacting the US multi-tenant environment any time after 10:00 AM UTC . The team is working on a resolution and we will provide updates at regular intervals or as soon as new information becomes available. Affected components Admin API (US AWS) (Full outage) Metadata API (US AWS) (Full outage) Semantic Layer API (US AWS) (Full outage) dbt platform CLI (US AWS) (Full outage) Web Application (US AWS) (Full outage) IDE (US AWS) (Full outage) Scheduled Jobs (US AWS) (Full outage)

2. monitoring Apr 09, 2026, 11:16 AM UTC

   Status: Monitoring We have deployed a fix for the outage in US Multi-tenant impacting the availability . The functionality has returned to its normal state and we are continuing to monitor. Affected components IDE (US AWS) (Operational) Scheduled Jobs (US AWS) (Operational) Admin API (US AWS) (Operational) Metadata API (US AWS) (Operational) Semantic Layer API (US AWS) (Operational) dbt platform CLI (US AWS) (Operational) Web Application (US AWS) (Operational)

3. resolved Apr 09, 2026, 12:04 PM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Metadata API (US AWS) (Operational) Semantic Layer API (US AWS) (Operational) dbt platform CLI (US AWS) (Operational) Web Application (US AWS) (Operational) IDE (US AWS) (Operational) Scheduled Jobs (US AWS) (Operational) Admin API (US AWS) (Operational)