[JP Cell 1 AWS] "Something went wrong" message displaying on dbt Platform job pages

Update timeline

1. investigating Apr 10, 2026, 10:08 PM UTC

   Status: Investigating We're investigating an issue with a recent release to the web application that is causing the message "Something went wrong" to display on job pages in dbt Platform. This is impacting the job pages in the UI anytime after 21:24 UTC. The team is working on a resolution and we will provide updates as soon as new information becomes available. Affected components Web Application (JP Cell 1 AWS) (Partial outage) Scheduled Jobs (JP Cell 1 AWS) (Partial outage)

2. identified Apr 10, 2026, 10:29 PM UTC

   Status: Identified We have identified an issue with a recent release to the web application that resulted in job pages in the UI returning a "Something went wrong" message when accessed. A fix is being implemented, and we will provide an update shortly. Affected components Web Application (JP Cell 1 AWS) (Partial outage) Scheduled Jobs (JP Cell 1 AWS) (Partial outage)

3. monitoring Apr 10, 2026, 11:07 PM UTC

   Status: Monitoring We have deployed a fix for the web application that was causing job pages in the UI to fail to load with "Something went wrong" errors. The UI is returning to its normal state and we are continuing to monitor. Affected components Web Application (JP Cell 1 AWS) (Partial outage) Scheduled Jobs (JP Cell 1 AWS) (Partial outage)

4. resolved Apr 10, 2026, 11:35 PM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally as of 7:30 PM Eastern. Between 4:15 PM Eastern and 6:30 PM Eastern an issue with the web application resulted in job pages failing to load due to error "Something went wrong" . We have put measures in place to prevent a recurrence and the web application has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Scheduled Jobs (JP Cell 1 AWS) (Operational) Web Application (JP Cell 1 AWS) (Operational)