[EMEA Cell 1 AZURE] Runs not Starting

Update timeline

1. investigating Apr 11, 2026, 06:53 AM UTC

   Status: Investigating We're investigating an issue with scheduled jobs that is causing jobs not to start. This is impacting Scheduled Jobs in EMEA Azure anytime after 02:08 time Eastern. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available. All other components are not impacted and should be running as expected. Affected components Scheduled Jobs (EMEA Cell 1 AZURE) (Degraded performance)

2. monitoring Apr 11, 2026, 07:04 AM UTC

   Status: Monitoring We have deployed a fix for Scheduled Jobs that was causing runs not to start. EMEA Azure has returned to its normal state and we are continuing to monitor. Affected components Scheduled Jobs (EMEA Cell 1 AZURE) (Degraded performance)

3. resolved Apr 11, 2026, 07:20 AM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally as of [H:MM time Eastern]. Between 02:08 Eastern and 03:03 Eastern an issue with Scheduled Runs resulted in jobs not starting. We have put measures in place to prevent a recurrence and the Scheduled Runs has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Scheduled Jobs (EMEA Cell 1 AZURE) (Operational)