Update timeline
- investigating Feb 26, 2026, 03:17 PM UTC
Status: Investigating We're investigating an issue that may cause background errors in some features like Insights. At this time, core functionality of Insights remains unaffected. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available. Affected components Web Application (APAC AWS) (Degraded performance)
- monitoring Feb 26, 2026, 04:00 PM UTC
Status: Monitoring We have deployed a fix for that was causing background errors when accessing Insights. It has returned to its normal state and we are continuing to monitor. Affected components Web Application (APAC AWS) (Operational)
- resolved Feb 26, 2026, 04:20 PM UTC
Status: Resolved The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Web Application (APAC AWS) (Operational)
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