[APAC AWS] Metadata API returning HTTP 500 errors

Update timeline

1. identified Mar 06, 2026, 05:35 PM UTC

   Status: Identified We have identified an issue with Metadata API that resulted in API calls returning HTTP 500 errors on all GraphQL queries. A fix is being implemented, and we will provide an update shortly. Affected components Web Application (APAC AWS) (Partial outage) Metadata API (APAC AWS) (Partial outage)

2. monitoring Mar 06, 2026, 06:03 PM UTC

   Status: Monitoring We have deployed a fix for Metadata API that resulted in API calls returning HTTP 500 errors on all GraphQL queries. The Metadata API calls has returned to its normal state and we are continuing to monitor. Affected components Web Application (APAC AWS) (Operational) Metadata API (APAC AWS) (Operational)

3. resolved Mar 06, 2026, 06:10 PM UTC

   Status: Resolved The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Web Application (APAC AWS) (Operational) Metadata API (APAC AWS) (Operational)