dbt Cloud incident

[US Cell 4 AWS] Intermittent slowness on login.dbt.com and loading account information

Minor Resolved View vendor source →

dbt Cloud experienced a minor incident on July 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 02:46 PM UTC
Resolved
Jul 10, 2026, 02:46 PM UTC
Duration
—
Detected by Pingoru
Jul 10, 2026, 02:46 PM UTC

Update timeline

  1. monitoring Jul 10, 2026, 12:19 PM UTC

    Status: Monitoring Beginning at approximately 2026-07-10 09:40 UTC, some users experienced intermittent slowness when signing in to login.dbt.com: http://login.dbt.com or loading account information, caused by an infrastructure resource constraint affecting a backend service. We identified the cause and applied a mitigation at approximately 2026-07-10 10:45 UTC, and performance returned to normal by approximately 2026-07-10 10:50 UTC. We are continuing to monitor while we work on a permanent fix. Affected components Web Application (US Cell 4 AWS) (Degraded performance)

  2. resolved Jul 10, 2026, 02:46 PM UTC

    Status: Resolved The issue has been resolved, and all affected systems are now functioning normally as of 10:50 UTC. Between 09:40 UTC and 10:50 UTC, an issue affecting login.dbt.com: http://login.dbt.com and account discovery resulted in intermittent slowness when signing in and loading account information. We have put measures in place to prevent a recurrence and the affected services have returned to normal. Please contact Support via email at [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Web Application (US Cell 4 AWS) (Operational)